To The Arts Awards Committee…
For many years I was editor-in-chief and publisher of New York Magazine, and I felt like I saw the best of the best when it came to stores and showrooms in the Big Apple. Yet, three years ago when I moved home to Texas, I had the most amazing experience at The Arrangement in Dallas.
I had never been in a showroom where it was rewarding to me on every level. First, I found everything I dreamed of to furnish a 4200 square foot house; many items could not have been found anywhere else. The quality of the offerings was superior, the items were unique and original and beautiful. The sales associates were smart with insights and perspective; they knew the history of the products and had creative ideas about their possibilities. And it was refreshing to feel no pressure whatsoever–only helpful advice as if they were a friend who knew me well.
It was the owner, an extremely talented, creative and imaginative artist and visionary, Katherine Snedeker, who offered so many smart options as well as refreshing and original ideas. Plus she was warm and fun, and I found that reflected in her team.
Not only do I consider The Arrangement the best showroom I have ever experienced, but after three years of being a customer, I feel tremendous loyalty to them because they earned it the old-fashioned way. What a unique and wonderful experience they offer anyone who walks in that door. Total pros, superior products. And to back up what I have said: I have spent more money there than on anything else in my life except the house itself!
With the greatest admiration,
“We love the folks at The Arrangement. When we were in the building phase, we were going to have an entire wall done in rock. The Arrangement team advised us to take on a more minimal approach so the interiors would be more balanced. We couldn’t be happier! The kids and grand-kids cannot wait to visit. Every summer we have a fish boil and the house is always the center of attention. The custom ability to have things made as well as one-of-a-kind pieces makes our home unique. Each room has a detail that was designed just for us. We love it!”
“Incredible service and attention to detail – from decor consulting to shipping. I bought 9 pieces over the internet while living in WA, and had the furniture shipped to NM. I didn’t have a single problem. Decor advice was spot on and everything is absolutely beautiful.” – Amy S. from Yelp
“I wanted to write you a quick note and let you know I have enjoyed working with you for the last few years! You have a beautiful showroom and I wish you the best of luck in business! Have a wonderful holiday season!” – Justine B. from LUXE
“I’m overwhelmed with eye candy! That was my first thought when walking into The Arrangement. One unique piece after another caught my attention. It’s easy to get distracted in here, but in a good way.
We were greeted by Jeff Mitchell and explained to him that our home had been hit by a tornado in December and that we were looking for a unique dining table to replace what we lost. I was wanting a copper table top and he directed us to a beautiful copper with wood inlay table top. It was a work of art. But, another table top won me over. It is a natural marble table top. I just love it’s beautiful imperfections! It’s a piece that will last forever and I don’t think I will ever get tired of looking at it. Jeff was so helpful and patient with us while we went back and forth with our decision. He set up both table tops on an iron base that I loved so that we could compare. He priced out different options for us and gave great suggestions. We left feeling happy with our decision. We also felt that the prices were reasonable for the quality and design.
Before we left, we met the owner and head designer Katherine. Just a nice person overall. She travels all over the world to find unique pieces of wood and stone to turn into these functional pieces of furniture. We feel privileged to now own one of her beautiful pieces of art.” – Alena S. from YELP
Katherine, I just wanted to take this opportunity to thank you for your support of ART. As VP of ART’s board, I know we could not have great conferences like we just experienced without the generosity of businesses like yours. Thanks again for being a leader in the industry! – Lendell G. from ART
“Katherine is an amazing force of nature. She has developed a business with a culture of listening, caring, and responding to customers. She and her folks are fun-loving and happy, but intent on providing complete, personalized solutions. Know them for a short time and they become ‘family’.” – Bill K. from Dallas, TX, as seen on LinkedIn
My wife and I just bought another unique piece of furniture from your store in Dallas and I wanted to commend your team on running a great retail establishment. Our sales contact answered all of our questions and met our needs. Congrats on establishing and operating an excellent business!” – Wes H. from Dallas, TX, as seen on LinkedIn
CREATIVE COMMONS AREA
“Dear Katherine and Cheryl, I can not find enough words in my vocabulary to thank you for the grand donation you gave to Equest. I reached to touch the moon and you very humbly and with much joy presented us with the moon itself. I wish you could have seen our awe struck faces as we sat in the common area after you left. It is not that I don’t believe Equest deserves every bit of that beautiful common area you so graciously provided, but that I never dreamt of the extent of your generosity.
It was a pleasure working with you and everyone associated with The Arrangement, from the man in Houston who first took my message to you, to the happy and efficient movers we met. Cheryl I can’t thank you enough for your immediate support, creative mind and constant amiability and Katherine the munificent proprietor who took the time and effort to come up from Houston to assess the situation and proceed to give Equest such a wonderful gift. It was very insightful to witness you both creatively thinking the minute you entered the commons area. Then you returned in a whirlwind of energy, furniture and artwork to leave a glorious room in which to commune.
I could keep going on as I clearly do not have enough words to thank you. Just suffice it to say that you are a blessing sent to us. I selfishly include myself as I for one will be enjoying that luxury once or twice a week.”
“I was very pleased with the in-home delivery of my furniture. They had the furniture, rug and pillows in my den in no time. They took special care in uncrating each piece and then carefully moving them from the truck to my home without a scratch or mar to anything. I am pleased with the quality, design and colors of everything we picked out. You were very generous with your time and added professional expertise with choice recommendations. I do like my new den. It suits me well. I’m awaiting the delivery of several lighting fixtures next week. I’m adding a hand blown glass torchiere floor lamp and complimentary ceiling (also hand blown glass) fixture.” – Michael from Dallas, TX
“When I grow up, I hope to have one of the many unique and beautiful pieces of furniture always on display in The Arrangement. The staff here is extremely helpful and super friendly and do not pressure you at all to make a purchase. If you’re looking for a piece of furniture to grace your home for years to come that truly captures the essence of being a Texan, this is the place to come!” – Carmela D. from McKinney, TX, as seen on YELP
“Katherine, we so enjoyed talking with you and your husband yesterday. Clif, as usual, did an outstanding job putting together a grouping for our basement. Hope to see you again next year as we begin looking to accessorize our new home. Give our best to all your staff. We so look forward to shopping at The Arrangement!” – Ron & Virginia from Dallas, TX
“Whether completely furnishing a new home or updating your current digs, don’t buy ANYTHING until you’ve checked out The Arrangement! We have several pieces in our great room which really complement the room style. We’re even more excited and pleased with what Katherine, Cheryl, and Jeff have done with our master bedroom! Their advice and help in selecting pieces of furniture and artwork have created a room that is uniquely exquisite while retaining the comfortable ambiance that a bedroom should have.” – Lee & Jane from Fort Worth, TX
HAPPY NEW YEAR!
“My husband and I just wanted to wish you a very happy and prosperous New Year. We hope to see you again soon. Thank you for all your help transforming our den into such a beautiful room. My neighbor told a friend of hers about our den. The friend is remodeling two houses and we gave her your name. I hope you don’t mind. Our neighbor was so taken with the den that she wanted your name for her friend. Happy New Year!” – Susan & Billy from Houston, TX
“We can’t tell you just how much we LOVE what you did to our house. You transformed a house into a home utilizing treasure we had mixed with some fabulous new treasures from The Arrangement. My husband told you that you were a genius at what you were doing, and he was absolutely correct! We have been a customer for around 20 years and never realized how talented The Arrangement team is. We value your friendship and your team of designers and artisans. Without a doubt, The Arrangement is the “go-to place” in order to turn a house into a home. You are totally an outstanding designer Jeff. Thank you ever so much.” – Jim & Linda from Dallas, TX
A PROFESSIONAL PARTNER
“Purchased selected furniture items for our new home. The saleswoman was a professional designer and had the most amazing suggestions for integrating our existing furniture with new pieces to achieve a seamless look. Have been back several times to purchase additional access pieces. Extremely professional and great customer service.” – Review from Houzz.com
MARGARITAS AND SHOPPING
“Awesome customer service!! Amazing showroom. My husband hates shopping with a passion and he enjoyed our experience there. Love our tables, Neal was great and margaritas weren’t bad either.” – Angie L. from Rowlett, TX, as seen on YELP
A SELECTION UNSEEN
“Fantastic store with a unique and wonderful selection of furniture. Katherine is just an awesome person. I would highly recommend this store. I have not ever seen some of the items in their store anywhere else. And don’t forget your margarita while you shop just a truly fantastic experience.” – Chris J. from Carrollton, TX, as seen on YELP
“This is absolutely the best furniture store around! After shopping many stores throughout the entire southwest United States we will never again shop for furniture anywhere else. Shopping at The Arrangement is truly an enjoyable experience. The customer service can’t be beat! Five stars all the way!” – Kenny & Melanie from Clarksville, TX, as seen on YELP
ONE OF A KIND
“Some of the most beautiful pieces of rustic furniture in Houston as I’ve ever seen. The quality of the furniture is equally as high as their prices. While visiting the store, I spoke with some of the staff and found out that most all of their pieces are either one of a kind or custom built furniture. Just a really neat furniture store.” – Joey T. from Houston, TX, as seen on YELP
A DISCOVERY THROUGH YOUR HOME
“The experience of having it all put together is so enjoyable; it’s discovering yourself through your home. Every detail adds up to perfection. This isn’t something that everyone expects, but the direction and encouragement are priceless. I will get calls that sound like this, “Pam, we have just the right piece for that hallway: it’s in your email.” The piece that is there is unexpected and it makes me think, why not? I’m taking chances that I would never have taken and it shows in my home. It is more “me” than I could ever have imagined. They make it fun. Living in it is more than wonderful. I love it so much that I have it on my screen-saver at work!” – Pam Z. from Dallas, TX